Phreesia

This is HtmlBody -       Phreesia is committed to supporting provider organizations in their response to Coronavirus Disease 2019 (COVID-19). To find out more about our evolving products, including our COVID-19 Screening Module, Intake for Telehealth and Zero-Contact Intake, visit the COVID-19 Response Page on our website.

Phreesia has been named the 2021 Best in KLAS solution for Patient Intake Management by the research and insights firm KLAS, in its annual Best in KLAS: Software and Services report. We’re so honored to continue to be the leader in patient intake management, and we’d love the opportunity to show your organization how Phreesia can help provide a safe, convenient check-in experience, support your vaccination efforts and fill your schedule.

The nation’s highest-performing practices use Phreesia to transform the patient experience, enhance clinical care, expand staff capacity and optimize profitability.

Create the capacity for more

Phreesia’s software gives healthcare organizations a suite of applications to manage the patient intake process. Our innovative platform engages patients in their care and provides a modern, consistent experience, while enabling our clients to maximize profitability, optimize their staffing and enhance clinical care.

Create the ideal intake experience—for every one of your patients

Phreesia understands that every patient who walks through your door is unique. Our innovative SaaS platform gives healthcare organizations a suite of applications to manage patient intake and customize workflows for thousands of different patient and appointment types. The end result? A modern, tailored intake experience designed to gather the right information, engage patients in their care and give you the capacity to do more of what matters in your organization.

Intake products that drive success

Phreesia is designed to meet the ever-changing needs of medical groups and health systems. Our innovative SaaS platform gives your organization a suite of applications to manage intake before, during and after the patient visit. Phreesia helps you better understand your patients, deliver care in more effective ways and increase profitability.

Phreesia Insights

Stay up-to-date with the latest news, thought leadership and best practices to make your organization more successful and patient-centered! LEARN MORE

Phreesia: 2017 Allscripts Developer Program Partner of the Year

“The software knows each patient’s unique profile and only asks the questions applicable for the current visit.”

— Barry Oursler, Director of Clinical and Business System

Documentation:

Phreesia_What-is-Patient-Intake.pdf

Phreesia_2019-Allscripts-PM-TouchWorks-Details.pdf

Reviews

7
CG
 Apr 01, 2019
We've been very pleased with Phreesia. Has helped streamline operations including our clinical information. It has become a vital part of our practice. Support has always been responsive and willing to customize things for our practice.

JR
 May 02, 2019
Utilizing Phreesia with regards to clinical and demographic export into our EMR and Practice Management systems has allowed us to collect information directly from the patient with only relying on minimal entry for our front desk staff freeing them up to attend to additional duties. Their payment suite has enabled us to capture a 97% daily intake of all copays. It helps those who are in need of an affordable payment plan to pay their bill, which is automatically deducted from their credit card monthly. We are also able to keep patients credit cards on file allowing us to take care of balances owed immediately.

KE
 May 07, 2019
We have been using Phreesia for several years and are very pleased with their service. It helps streamline the check-in process with less patient lines at the front desk. Copay collection rate increased after implementation. Integration for patient health history with our EHR makes the patient rooming process more efficient. Support is helpful and willing to customize interviews. Reporting is robust and allows you to capture data not just about payments but also about the actual workflow times, etc. Would recommend to anyone looking for a more automated check-in solution.

CB
 Jul 09, 2019
Our company has thoroughly enjoyed our relationship with Phreesia. The sales representatives are informative and knowledgeable. The implementation specialists truly cared about enhancing the patient experience for our practice. Although our practice is very unique in nature, they took the time to learn about our specialty and customize the software to meet our needs. Support technicians are quick to respond and ensure there are resolutions to any inquiry we may have. Phreesia is a forward moving company that truly values its clients. The actual software has streamlined our patient intake process and increased our collection rates at time of service tremendously. Our patient experience has been improved by allowing us to communicate with patients more proactively, which has also reduced our no show rates and late cancelations by large margins. The card on file feature has been instrumental in ensuring we receive timely payment. In addition, patient surveys and enhanced analytics help our practice respond to feedback provided by our clients in order to improve our customer service. The ability for referring physicians to submit referrals online and receive real time updates on the status of the referral has been very well received. In addition, Phreesia is always improving their integration with Allscripts and offering new and innovative features of their intake software. I highly recommend any practice utilizing Allscripts to partner with Phreesia.

TC
 Dec 23, 2019
Phreesia is a wonderful compliment to our clinical practice. It has allowed us to streamline our registration process, collect vital information in a timely manner and meet our process improvement metrics. The Phreesia support team is very responsive to our questions, timely with their follow up and willing to assist in any way they can. Love this product!!

TC
 Feb 11, 2020
We are continuing to expand our relationship with Phreesia. Adding the SDOH questionnaire has allowed our practice to further serve our patient population and identify gaps that may be preventing them from reaching optimal health. We are excited to be adding the online appointment request functionality as it will add another way for our patients to request to see their provider. The Phreesia team, as always, has made the process easy.

CM
 Mar 05, 2020
Phreesia has been a wonderful addition to our practice. We've increased collections, made payment plans so much easier and are checking eligibility much more efficiently. An added benefit that we didn't realize when we implemented Phreesia, was increasing the patient awareness of a previous balance that is due. It has improved the relationship our patients have with our front desk staff. Now when the front desk asks for payment, the patient isn't shocked and upset. Phreesia has been an incredible addition to our toolbox.